Head of Support Ethiopia (Open for Current NRC Staff Only)

An exciting opportunity to head up the Head of Support role for a leading international NGO working in Ethiopia Addis Ababa.

What we are looking for

The Norwegian Refugee Council (NRC) is seeking a highly qualified, resilient and dynamic Head of Support (HoS) to structure and maintain processes, with a focus on empowering human resources and fostering a culture of efficiency and compliance.

More About the Role

The purpose of the Head of Support position is to ensure that all support functions are providing high quality and efficient support for programme implementation.

What you will do

Line management for support managers of Finance, HR, Admin and Logistics and ICT

Member of the Country Management Group (CMG)

Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements

Facilitate the support function`s strategic input to the development of the Country Strategy and Plan of Action

Provide input on operational support in proposal development, and to coordinate and align operational support with programme plans

Accountable for ensuring quality support to project implementation.

Facilitate the Master Support Budget, country level budgets and BPO development, including assess and monitor costs and resource allocation needs

Please download the detailed job description to learn more about the position.

What you will bring

Contribute actively and ensure solutions are reached in strategic and key operational matters in budget management, logistics, and Human resources

Accountable for providing input on operational support to Country Strategy and Contingency Plan

Lead NRC internal policy and procedures development and reviews and contribute to strategic planning processes, including the development of efficient systems to achieve the set objectives in the country strategy

Ensure quality implementation of procurement and recruitment plans

Ensure quality implementation/monitoring of supply chain management

Responsible for organisational learning related to programme support, including technical capacity building

Regular follow ups in all geographical areas with the support departments and staff

What we offer

Duty station: Ethiopia Addis AbabaRegion.

Contract: 24 months (Fixed Term Contract – with possibility of extension)

Travel: 30%.

Salary/benefits: Grade 11 on NRC’s Ethiopia national pay scale.

NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.

We think outside the box, encourage ideas, and give responsibility to all employees at all levels.

You will have many opportunities to be heard and take the initiative.

This role is open to Internal/NRC Ethiopian nationals.

Find out more about the benefits of working for NRC

Important information about the application process

"To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace"

When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.

Submit your application and CV in English, taking care to attach your latest CV.

Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.

Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.

If you have any questions about this role, please email ho.recruitment@nrc.no with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

Learn more about NRC

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH