Associate, EMEA Travel & Expenses (fixed term)

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009.

Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU’LL WORK WITH

You’ll join our Global Expense team, a group of professionals dedicated to operational excellence and continuous improvement across Bain’s global operations. As a key member of the Travel & Expense function, you'll collaborate with colleagues across regions and departments to ensure accurate and efficient expense processing, and uphold the firm's commitment to compliance and exceptional service.

WHERE YOU’LL FIT WITHIN THE TEAM

As an Associate on the Global Travel & Expense team, based in Johannesburg, you’ll take ownership of reviewing, processing and auditing employee expense reports in alignment with Bain’s policies. This is a 12-month fixed-term contract position. In this role, you’ll serve as a key point of contact for internal stakeholders, ensuring clarity, accuracy, and exceptional support across all interactions.

WHAT YOU’LL DO
• Review and audit employee expense reports to ensure timeliness, completeness, accuracy, and compliance with firm policies.
• Process expense reports with the required supporting documentation and ensure adherence to internal controls.
• Respond to employee inquiries with clarity, professionalism, and a strong customer service focus.
• Identify and escalate exceptions, nonstandard items, or emerging trends that require additional analysis, clarification, or management approval.
• Collaborate with team members to balance workloads, streamline processes, and drive operational efficiency.
• Conduct regular audits to maintain data integrity and uphold service quality standards.
• Prepare and analyze reports to support data-driven decision-making and continuous improvement initiatives.
• Prepare monthly Excel reports for duplicate reporting and open item reporting.

ABOUT YOU
• Bachelor’s degree in Accounting or a related field.
• Strong accounting foundation and hands-on experience in Travel & Expense (T&E) financial operations.
• Previous experience in Accounts Payable, Creditors management, or administrative finance workflows.
• Exceptional attention to detail, time management, and analytical problem-solving skills.
• Excellent written and verbal communication skills in English, with a professional and service-oriented approach.
• Proven ability to work both independently and collaboratively in a remote or hybrid team environment.
• Proficiency in Microsoft Office tools, particularly Outlook and Excel.
• Familiarity with SAP and ServiceNow platforms is preferred.
• Experience supporting process transitions or operational migrations is an advantage.