Early Career Trainee- Field Service Engineer

Job Description Summary
Early Career Trainee Field Engineer based in Durban in the KZN Region will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the Durban and other assigned area.

Job Description

Essential Responsibilities

Technical: Maintains all models specific to a modality in the assigned area.
• Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems.
• Customer satisfaction: Daily interface with doctors and technicians on equipment status issues.
• Act to ensure satisfaction to primary customers.
• Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team.
• Business growth: Assists in the growth and direction of business in his/her geographic area.
• Productivity: Responsible for Warranty and PMS contract cost control.
• Administration: Responsibly completes all administration tasks on time.
• Ensure timely completion of FMIs and PMS inspections documentation for assigned accounts.
• Installation: Play a leading role in complex and multifunctional rooms. Shares best practices.
• Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Qualifications
• Qualified to Degree level, Bachelors degree Electrical & Electronics Engineering or Biomedical Engineering.
• Technical analytical skills.
• Field Engineer experience in Ultrasound and X-ray medical Equipment
• Sought by others for guidance and advice.
• Proficiency in English.
• Ability to work independently with minimum direction.
• High work standards and quality.
• Initiative and motivation.
• Plans and organizes work effectively.
• Excellent communication, listening and interpersonal skills.
• Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.
• Own transport required and valid driving license

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Behaviors

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information

Relocation Assistance Provided: No