Operations Coordinator: Customer Accounts Receivable

Introduction

Join Our Team as an Operations Coordinator: Customer Accounts Receivable

Komatsu South Africa is a leading name in the Mining and Construction/OEM Industry. We are currently seeking a dynamic individual to join our team in the specialized role of Operations Coordinator: Customer Accounts Receivable.

Role Overview:

As an Operations Coordinator, you will be responsible for supervising and executing financial credit control while maintaining the integrity of customer accounts within your designated region. This role plays a crucial part in ensuring smooth business processes and effective customer management

Duties & Responsibilities

Key Responsibilities:

• Processes customer payments.

• Monitor & control petty cash/supplier payments.

• Conduct daily cash-up & credit card reconciliation procedures/authorization.

• Follows up with debtors/other stakeholders with regards to unallocated debtors & default payments.

• Disseminating forms to customers and collating required documents for new accounts

• Obtaining approval for submission of new Customer Account

• Liaising with customers with regard to requirements and documentation for new accounts

• Checking that the new credit application form received is complete and correct for new accounts

• Phoning trade references and checking information submitted on forms/ documentation for new accounts

• Requesting bank code from Standard Bank

• Checking the Bureau (Experian) report has been requested

• Completing internal form for a new application or increase of credit limit once trade references and bank code have been obtained

• Obtaining approval signatures as per procedure

• Obtaining/printing the Debtor Age Analysis

• Allocating payment received against the invoices on the Age analysis According to remittance received

• Noting queries as listed in the creditor's reconciliation received from customers

• Allocating payments on the Komatsu ERP system

• Reconciling customer accounts monthly

• Reconciling cash accounts daily

• Creating internal transfer requests when required and within procedure, and attaching documents for authorisation and processing by Finance

• Reconciling the customer account to prove the credit balance

• Completing requests for debtors' refund forms

• Obtaining approval for refund as per procedure

Desired Experience & Qualification

Requirements:

• Qualifications: Diploma in Credit Management Level 3 or equivalent.

• Experience: 2-4 years in credit management/debtors role.

• Leadership: 1 year of supervisory experience preferred.

• Skills: High level of computer literacy; SAP training provided.

• Proficiency: Intermediate level in MS Excel and MS Word.

• Certifications: Membership with Institute of Credit Managers preferred.

Personal Attributes:

We are seeking individuals who are structured, meticulous, and possess strong integrity. You should be goal-oriented, efficient, and capable of working independently. Excellent communication skills and emotional intelligence are essential, along with a proactive and adaptable attitude.

If you are ready to take on this challenging yet rewarding role and become part of a dynamic team, please submit your application along with a detailed resume highlighting your relevant experience and qualifications.

Interested?

In accordance with the Employment Equity Act (EEA) of 1998, Komatsu is committed to the principles of employment equity and fair labor practices. We welcome applications from all qualified candidates, irrespective of race, gender, disability, age, religion, sexual orientation, or any other ground prohibited by law. We may consider designated groups as per the EEA in our selection process to ensure a diverse and representative workforce, but all applications will be assessed based on qualifications and merit.

Candidates will be expected to pass a relevant medical examination, and agree to verification checks

Only online applications will be considered

It is the responsibility of the employee to inform their line manager about their application for another position

Komatsu South Africa (Pty) Ltd complies with the protection of Personal Information Act 4 of 2013. By submitting your application, you give us your express and informed consent to process your personal information for recruitment purposes.