Product Manager Lead

Kuda, which means 'love' in Shona, a Southern African language, is a fintech company on a mission to make financial services accessible, affordable, and rewarding for Africans.
Backed by over $100 million in funding from some of the world's most respected institutional investors, we offer a better alternative to traditional finance by delivering services including free money transfers, remittance, business banking, and instant access to credit through digital devices.
Our team of passionate and diverse people works hard to break boundaries, carry one another along, do better every day, and share the love that defines us.

If you're excited about working at a place where purpose, innovation, and impact connect, you'd be right at home with us.

About the Role
We're looking for an experienced Lead Product Manager to lead the Everyday Banking squad at Kuda. This squad owns the central experience of the Kuda app; how customers navigate, understand their money, complete essential tasks, and interact with Kuda every day.

You will set the vision, drive the roadmap, and line-manage Product Managers while partnering with Design, Engineering, Research, Analytics, and Marketing to deliver a simple, reliable, and intuitive core banking experience for millions of customers.

This is a senior leadership role sitting at the heart of the Retail Tribe.

Responsibilities:

• Take full ownership of the Everyday Banking roadmap, ensuring alignment with Kuda's OKRs and setting a clear, compelling vision for the squad.
• Lead and develop a team of Product Managers, engineers, designers, and analysts, fostering strong collaboration and high-quality execution.
• Own, understand, and optimise core everyday banking metrics, using these to guide the roadmap, identify issues, and communicate performance to senior leadership.
• Shape the evolution of Kuda's core app experience by shaping the everyday moments at the heart of the product so customers can move through the app effortlessly, understand their money instantly, and handle key banking moments with ease.
• Discover, develop, and improve end-to-end everyday banking journeys through thoughtful research, experimentation, and user-centred design.
• Collaborate with internal and external stakeholders to manage product requirements, ensuring operational excellence and alignment across squads and platform teams.
• Design, run, and interpret experiments that validate assumptions, improve clarity and usability, and drive continuous improvements across the everyday experience.
• Build iterative improvements using data, qualitative insights, and behavioural understanding, defining clear methods and metrics for evaluating outcomes.
• Coordinate timelines, dependencies, and resources across mobile, backend, web, analytics, and design to ensure timely, high-quality delivery.
• Deliver meaningful improvements to the everyday banking experience and validate them continuously with customers.

Requirements

• 5+ years of product management experience, with responsibility for core app surfaces, navigation, transactional flows, or financial journeys.
• Experience managing or mentoring Product Managers, with the ability to guide their growth and support strong product thinking.
• Strong analytical skills and comfort using data dashboards to define KPIs, diagnose issues, and measure impact.
• Proven ability to design, run, and learn from experiments, and to translate insights into product decisions.
• Track record of shipping high-quality product improvements in complex, cross-functional environments.
• Strong understanding of mobile UX and customer behaviour in fast-moving or emerging markets.
• Clear communicator able to influence stakeholders across product, engineering, operations, and leadership.

Preferred Qualifications
• Experience in fintech, digital banking, or payments.
• Familiarity with African markets and financial ecosystems.
• Understanding of payments, ledgering, or core banking systems.
• Experience with A/B testing frameworks, feature-flag-driven development, or experimentation platforms.
• Passion for building simple, reliable financial experiences that customers depend on.

Benefits

At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

A great and upbeat work environment populated by a multinational team

Pension

Career development & growth

Competitive annual leave plus bank holidays

Competitive paid time off (Parental, Moving day, Birthday, Study leave etc)

Group life insurance

Medical insurance

Well-fare package (Wedding, Compassionate and etc)

Perkbox

Goalr - employee wellness app

Award winning L&D training

We are advocates of work-life balance, working in a hybrid in office schedule

Kuda are proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Kuda is considered based on merit, qualifications, competence and talent.

We don't regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.