| Job Title: | Sales Operations Associate I |
| Employment Type: | Full Time |
| Work Format: | On-site |
| Closing Date: | 2000-01-01 |
| Apply | View original vacancy |
Position:
Sales Operations Associate I
Job Description:
Job Description:
Sales Operations Associate
Position Overview:
The Sales Operations Associate, specifically within the Customer Experience Team, executes daily operational tasks within a global environment. The role focuses on order processing, backlog management, and cross-functional collaboration to ensure customer satisfaction and policy compliance.
What You’ll Be Doing at Arrow?
• Support to Sales and Operations Account Managers
• Order Management: Process customer orders by verifying PO accuracy (pricing, specs, terms) and resolving discrepancies. Manage the full order lifecycle within the ERP system,
• Backlog Management: Maintain control of the open backlog of orders, from entry through production, delivery and invoicing.
• Service Delivery: Meet established Service Level Agreements (SLAs).
• Compliance & Collaboration: Ensure adherence to policies and regulations while working with account managers, supply chain, integration facility, RMA and other Arrow teams
Who are we looking for?
• Education: Degree in Business, Administration, Supply Chain, Logistics, or a related field.
• Experience: 1–3 years in sales operations, customer service, or logistics, preferably in a company selling products and with a specific focus on RMA or claims management
• Languages: High level of English (written and oral).
• Technical Skills: Hands-on experience with ERP systems and proficiency in Microsoft Excel
Key Competencies:
• Communication efficiency
• Detail-Oriented: Precision in data entry and complex problem-solving.
• Resilient: Ability to remain professional under pressure and handle sensitive customer disputes and supplier negotiations.
• Adaptable: Comfortable in a fast-paced environment with evolving tools and priorities.
• Proactive: Strong ability to prioritize urgent tasks and meet strict deadlines.
What is in it for you?
• Full Permanent contract,
• Social advantages: CNSS, CIMR, Health insurance,
• Very good working atmosphere in a team of passionate collaborators,
• Work culture where you can make an impact,
• Dynamic environment with a friendly work atmosphere,
• Interesting career development opportunities in a quickly growing environment,
• Working within an international organization, recognized worldwide in its sector.
• Do you see yourself as our future colleague? If yes – send us your application.
• PLEASE ATTACH YOUR RESUME IN ENGLISH
#LI-YB1
Location:
MA-Casablanca, Morocco (Boulevard Al Quods)
Time Type:
Full time
Job Category:
Business Support
| Country: | Morocco |
| City: | Morocco |
| Address: | Casablanca, Morocco |

Arrow Electronics
Employer since Mar 26, 2026
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