SATIC - Learning Design Consultant

📍 Job Overview

Job Title: SATIC - Learning Design Consultant

Company: PwC

Location: Johannesburg, Gauteng, South Africa

Job Type: Full-Time

Category: Talent Development & Learning Operations

Date Posted: April 28, 2026

Experience Level: 3-5 Years

Remote Status: On-site

🚀 Role Summary

• Design and develop innovative learning interventions to enhance employee skills and knowledge, fostering a culture of continuous learning and professional growth within PwC.

• Collaborate with subject matter specialists and project teams to strategize and implement effective talent development, training, and coaching strategies aligned with firm objectives.

• Utilize a broad range of learning design methodologies, tools, and technologies to create impactful and engaging learning experiences that deliver clear business outcomes.

• Play a crucial role in the Talent, Development & Coaching Centre of Excellence (TD&C CoE), contributing to the firm's strategic priorities and individual employee development.

📝 Enhancement Note: This role is positioned within PwC's Talent, Development & Coaching Centre of Excellence (TD&C CoE), emphasizing a strategic approach to learning and development that directly supports business objectives and individual career progression. The "SATIC" designation likely refers to a specific internal program or division within PwC's South African operations. The role's focus on "learning design" and "consultant" implies a blend of creative content development and strategic advisory for internal stakeholders.

📈 Primary Responsibilities

• Design and develop programmatic content in partnership with Design Consultants, through curation, in-house authoring, and engagement of external suppliers, leveraging Line of Service (LoS) specific and/or Firmwide knowledge and experience.

• Consistently follow established processes set by the Strategy and Insights team (S&I), combined with content knowledge, to enable effective, efficient, and innovative learning design.

• Review own and peer content to maintain quality control, ensure learning objectives have been met, challenge learning efficacy and innovation, and drive consistency across programs.

• Support conversations with relevant business stakeholders, such as content SMEs, that are integral to programmatic design and development.

• Work closely with the Learning Implementation and Reporting team (LI&R) and Integrated Services - Event Delivery team to support the successful delivery of learning programs.

• Support the briefing and training of facilitators and hosts to equip them to effectively deliver learning content.

• Collaborate with other Design Senior Associates across the Design team to ensure T&D activity is aligned across the CoE and to share best practices.

• Maintain an awareness of appropriate diversity, inclusion, and wellbeing principles, accessibility standards, external supplier management, and environmental and social impact considerations when designing content.

📝 Enhancement Note: The responsibilities highlight a structured learning design process, including content curation, authoring, quality assurance, and stakeholder engagement. The emphasis on "S&I processes" and "LI&R team" indicates a well-defined operational framework within PwC's L&D function. This role requires strong collaboration with various internal teams to ensure seamless program execution.

🎓 Skills & Qualifications

Education:

• Minimum: Bachelor Degree in HR, Industrial Psychology, Education, Business, or a related field.

Experience:

• Minimum Years of experience in Learning Design: 3 – 5 years.

• An understanding of PwC’s service propositions, with a broad understanding of the firm’s strategy and priorities.

• Ability to communicate confidently, clearly, and effectively in verbal and written formats.

• Ability to lead and develop oneself in the pursuit of delivering a distinctive and sustainable L&D service to the firm.

Required Skills:

• Learning Design Methodologies: Proficiency in instructional design models such as ADDIE, SAM, and Design Thinking for Learning.

• Content Development: Expertise in authoring highly effective learning content, including reviewing and providing feedback on peer-generated materials.

• Stakeholder Management: Ability to effectively engage with subject matter experts (SMEs) and business stakeholders to gather requirements and ensure alignment.

• Adult Learning Principles: Strong understanding and application of principles governing adult learning to create engaging and effective programs.

• Project Management: Experience in supporting project management activities related to learning program development and delivery.

Preferred Skills:

• Instructional Design Certification: Formal certification in instructional design.

• Digital Learning Technologies: Experience with Learning Management Systems (LMS) / Learning Experience Platforms (LXP) and Learning Analytics.

• Learning Journey Design: Ability to conceptualize and design end-to-end learning journeys.

• Assessment and Evaluation Design: Skills in developing assessments and evaluation strategies to measure learning effectiveness.

• Professional Services/Consulting Environment Experience: Familiarity with the unique demands and culture of a professional services firm.

📝 Enhancement Note: The requirements emphasize a blend of theoretical knowledge in learning design and practical application within a corporate environment. The preference for postgraduate qualifications and specific certifications signals a desire for candidates with specialized expertise. The explicit mention of PwC's service propositions and firm strategy suggests that a candidate's ability to align learning initiatives with business goals will be a key evaluation criterion.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: Demonstrate at least 2-3 detailed case studies showcasing the design and development of impactful learning interventions. These should highlight the problem, your approach, the learning objectives, the design process, and measurable outcomes.

• Design Documentation: Include examples of learning design documents, such as learning objectives, storyboards, facilitator guides, and participant workbooks, illustrating your systematic approach.

• Content Curation Examples: Showcase instances where you have effectively curated external or internal content to meet specific learning needs.

• Innovation Showcase: Present examples of innovative approaches or technologies used in your learning designs to enhance engagement and effectiveness.

• Metrics and ROI: Where possible, include data demonstrating the impact of your learning designs, such as improved performance, skill acquisition, or business outcomes.

Process Documentation:

• Instructional Design Model Application: Clearly articulate which instructional design models (e.g., ADDIE, SAM) you applied and why they were suitable for specific projects.

• Needs Analysis Documentation: Provide examples of how you conducted learning needs analyses and translated these into clear learning objectives.

• Content Review and Quality Assurance: Detail your process for reviewing content for accuracy, efficacy, and alignment with learning objectives, including peer review methodologies.

• Stakeholder Collaboration Workflows: Illustrate how you managed communication and collaboration with SMEs and business stakeholders throughout the design lifecycle.

📝 Enhancement Note: For a learning design role at a firm like PwC, a strong portfolio is paramount. It should not only showcase creative output but also the systematic, process-driven approach to learning development. Candidates should be prepared to discuss the rationale behind their design choices and demonstrate how their work aligns with business objectives, emphasizing efficiency and impact.

💵 Compensation & Benefits

Salary Range:

Based on industry benchmarks for a Senior Associate Learning Design Consultant in Johannesburg with 3-5 years of experience, a competitive salary range is estimated to be between ZAR 450,000 - ZAR 650,000 per annum. This estimate is derived from data for similar roles in the South African professional services sector, considering PwC's standing as a major global firm.

Benefits:

• Comprehensive Medical Aid: Access to private healthcare plans.

• Retirement Fund Contributions: Employer contributions to pension or provident funds.

• Performance-Based Bonuses: Potential for annual bonuses tied to individual and firm performance.

• Professional Development Support: Opportunities for further training, certifications, and continuing professional development (CPD).

• Employee Assistance Programs (EAP): Confidential counseling and support services.

• Leave Entitlements: Generous annual leave, sick leave, and parental leave policies.

• Potential for Travel: Up to 20% travel required, offering exposure to different projects and environments.

Working Hours:

• Standard full-time hours are approximately 40 hours per week.

• While the role is primarily on-site, flexibility may be expected to meet project deadlines and business needs.

• The role requires the ability to work within UK hours, indicating potential for collaboration with international teams or a need to align with global project timelines.

📝 Enhancement Note: The salary estimation is based on typical compensation for Senior Associate roles in large professional services firms in South Africa. The mention of "working within UK hours" is a critical detail that may require candidates to adjust their daily schedules to accommodate cross-border collaboration.

🎯 Team & Company Context

🏢 Company Culture

Industry: Professional Services (Consulting, Assurance, Tax, Advisory). PwC operates within a highly competitive global professional services landscape, known for its commitment to quality, integrity, and client service. This environment demands a high degree of professionalism, continuous learning, and adaptability.

Company Size: PwC is a global network of firms with over 364,000 people in 151 countries. The Johannesburg office, as part of this network, is a substantial professional services organization. This size implies structured processes, extensive resources, and opportunities for diverse career paths.

Founded: The PwC network has a long history, with its origins tracing back to the mid-19th century. This legacy suggests a stable, established organization with deep industry knowledge and a strong reputation.

Team Structure:

• Talent, Development & Coaching Centre of Excellence (TD&C CoE): This is the primary team responsible for the firm's learning and development initiatives. It comprises various specializations, including learning design, implementation, reporting, and coaching.

• Reporting Structure: The Design Senior Associate will report into a Portfolio Strategy Leader (PSL) and may support Senior Design Consultants (SDCs) for program delivery. This indicates a hierarchical structure within the L&D function, with clear lines of reporting and support.

• Cross-functional Collaboration: The role requires significant collaboration with Line of Service (LoS) teams, subject matter experts (SMEs), the Learning Implementation and Reporting team (LI&R), and Integrated Services - Event Delivery teams. This emphasizes a highly collaborative and integrated approach to talent development.

Methodology:

• Business-Centric Design: Learning solutions are designed with a focus on understanding and meeting business objectives and strategic priorities.

• Process-Driven Development: Adherence to established processes, such as those from the Strategy and Insights team (S&I), ensures efficiency and innovation in learning design.

• Data-Informed Insights: Interpretation of data is used to inform insights and recommendations, likely through the Learning Implementation and Reporting team.

• Continuous Improvement: A culture of reviewing content, challenging efficacy, and sharing best practices drives ongoing enhancement of L&D services.

Company Website: https://www.pwc.com/za/en.html

📝 Enhancement Note: PwC's global presence and established reputation mean that its internal operations, including L&D, are likely to be sophisticated and process-oriented. The culture emphasizes professional standards, client service, and continuous self-development, which are crucial for success in this role.

📈 Career & Growth Analysis

Operations Career Level: Senior Associate. This level signifies a professional with a solid foundation in learning design, capable of independently managing specific tasks and contributing to larger projects. It's a step beyond entry-level, requiring more autonomy, problem-solving, and stakeholder engagement.

Reporting Structure: The Senior Associate reports to a Portfolio Strategy Leader (PSL) and may support Senior Design Consultants (SDCs). This structure offers mentorship from more experienced professionals and exposure to strategic planning through the PSL.

Operations Impact: The learning design consultant directly influences the firm's talent capabilities by designing programs that enhance employee skills, knowledge, and performance. This impact is crucial for PwC's ability to deliver high-quality services to its clients and adapt to market changes. Effective learning design contributes to employee retention, productivity, and the firm's overall strategic goals.

Growth Opportunities:

• Specialization: Develop deeper expertise in specific areas of learning design, such as digital learning, learning analytics, or specific industry domains relevant to PwC's service lines.

• Leadership Development: Progress to roles like Senior Design Consultant (SDC) or Portfolio Strategy Leader (PSL), taking on more strategic responsibilities, managing teams, and leading larger initiatives.

• Cross-Functional Mobility: Opportunities to move into related L&D roles, HR business partnering, or project management within PwC, leveraging acquired skills and business understanding.

• Industry Certifications & Training: Access to PwC's extensive professional development resources, including support for obtaining advanced instructional design certifications or further postgraduate studies.

📝 Enhancement Note: The Senior Associate level at PwC is a critical stage for career development. The role provides a structured pathway for growth, with opportunities to deepen technical skills in learning design and develop leadership capabilities within a globally recognized professional services firm. The emphasis on "working within UK hours" suggests potential for international project involvement, which can further accelerate growth and exposure.

🌐 Work Environment

Office Type: PwC's Johannesburg office is expected to be a modern, professional corporate environment designed to support collaboration, client meetings, and focused work. It will likely feature open-plan workspaces, private meeting rooms, and dedicated areas for different teams.

Office Location(s): Johannesburg, Gauteng, South Africa. This location offers access to a major economic hub with good infrastructure and connectivity.

Workspace Context:

• Collaborative Environment: The office design will likely encourage interaction among colleagues, fostering a team-oriented atmosphere crucial for learning design projects that involve SMEs and other L&D professionals.

• Technology & Tools: Access to standard office technology, high-speed internet, and potentially specialized software for learning design, project management, and communication.

• Team Interaction: Regular team meetings, workshops, and informal interactions with colleagues within the TD&C CoE and across different LoS teams are expected.

Work Schedule:

• The role is designated as on-site, requiring regular attendance at the Johannesburg office.

• Standard working hours are approximately 40 per week, but flexibility may be needed to meet project demands.

• A notable requirement is the ability to work within UK hours, suggesting a need for proactive scheduling and communication to bridge time zone differences for collaborative tasks.

📝 Enhancement Note: The on-site requirement, coupled with the need to align with UK hours, suggests a dynamic work environment where adaptability and proactive communication are key. Candidates should be prepared for a structured office setting that supports both individual focus and team collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Application Screening: Initial review of CVs and cover letters to assess qualifications, experience, and alignment with the role's requirements.

• Initial Interview (Recruiter/HR): Focus on general fit, career aspirations, understanding of PwC, and basic qualifications.

• Technical Interview (Hiring Manager/Team Lead): In-depth discussion of learning design methodologies, experience with specific tools, and problem-solving skills. Expect scenario-based questions.

• Portfolio Presentation/Case Study: Candidates will likely be asked to present a selection of their best work from their portfolio, explaining their design process, rationale, and outcomes. A specific case study exercise might also be assigned.

• Final Interview (Senior Leadership): Assessment of strategic thinking, leadership potential, cultural fit, and overall suitability for the Senior Associate role within PwC.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your most impactful projects that best demonstrate your skills in learning design, stakeholder management, and problem-solving.

• Tell a Story: For each project, clearly articulate the business problem, the learning objectives, your design approach (methodologies, tools), the development process, and the results achieved (quantifiable where possible).

• Highlight Process: Emphasize your systematic approach to learning design, including needs analysis, instructional design models used, content review, and stakeholder collaboration.

• Showcase Innovation: Include examples where you've applied creative thinking or new technologies to enhance learning effectiveness.

• Quantify Impact: Whenever possible, use data (e.g., completion rates, assessment scores, performance improvements) to demonstrate the value of your work.

Challenge Preparation:

• Scenario-Based Questions: Prepare for questions that present a hypothetical learning design challenge within a professional services context. Focus on your problem-solving approach, how you would conduct a needs analysis, and what design solutions you might propose.

• Methodology Deep Dive: Be ready to discuss your preferred instructional design models (ADDIE, SAM, Design Thinking) and explain why you choose them for different types of learning needs.

• Stakeholder Engagement: Practice articulating how you would manage expectations, gather requirements from busy SMEs, and gain buy-in for your design proposals.

• PwC Context: Research PwC's service lines, strategic priorities, and recent market activities to tailor your responses and demonstrate commercial acumen.

📝 Enhancement Note: The interview process is likely to be rigorous, with a strong emphasis on practical application and strategic thinking. A well-prepared portfolio that clearly articulates process and impact will be critical for success. Understanding PwC's business context is essential for demonstrating commercial acumen.

🛠 Tools & Technology Stack

Primary Tools:

• Instructional Design Software: Proficiency with authoring tools such as Articulate Storyline, Adobe Captivate, or similar platforms for creating interactive e-learning modules.

• Collaboration Tools: Experience with platforms like Microsoft Teams, Slack, or Google Workspace for team communication, document sharing, and project coordination.

• Project Management Software: Familiarity with tools like Asana, Trello, Monday.com, or Jira for managing project timelines, tasks, and progress.

• Content Curation Platforms: Experience with tools or methods for identifying, evaluating, and integrating external learning resources.

Analytics & Reporting:

• LMS/LXP Administration (Basic Understanding): Familiarity with the functionalities of Learning Management Systems (LMS) or Learning Experience Platforms (LXP) for content deployment and basic reporting.

• Learning Analytics Tools: Exposure to tools or dashboards that track learning engagement, completion rates, assessment scores, and other key performance indicators.

• Data Analysis Tools: Basic proficiency in tools like Microsoft Excel or Google Sheets for data manipulation and analysis related to learning effectiveness.

CRM & Automation:

• Internal PwC Systems: Expect to interact with PwC's internal HR, project management, and communication systems. Specific knowledge of these proprietary systems is not usually required upfront but adaptability is key.

• Workflow Automation (Conceptual): While not a primary focus, an understanding of how learning processes can be streamlined through automation is beneficial.

📝 Enhancement Note: While specific tool mandates aren't listed, a strong foundation in industry-standard authoring tools and an understanding of LMS/LXP functionalities are expected. The ability to work with data for reporting and analysis will be increasingly important, especially with the mention of "Learning Analytics."

👥 Team Culture & Values

Operations Values:

• Excellence: A commitment to delivering high-quality, impactful learning solutions that meet rigorous professional standards.

• Collaboration: A strong emphasis on teamwork, knowledge sharing, and cross-functional partnerships to achieve shared goals.

• Innovation: Encouraging creative thinking and the adoption of new technologies and methodologies to enhance learning experiences.

• Client-Centricity: A focus on understanding and addressing the needs of internal business stakeholders as 'clients'.

• Integrity & Professionalism: Upholding PwC's code of conduct, ethical standards, and commitment to confidentiality.

Collaboration Style:

• Cross-Functional Integration: The TD&C CoE operates as a hub, requiring seamless collaboration with various LoS teams, SMEs, and delivery teams. Open communication and a proactive approach to integration are vital.

• Process Review Culture: An environment that encourages constructive feedback on content and processes to drive continuous improvement and maintain quality standards.

• Knowledge Sharing: A culture that promotes the sharing of best practices, lessons learned, and innovative approaches among team members to elevate the collective expertise.

📝 Enhancement Note: PwC's culture is deeply rooted in its professional values. For this role, demonstrating a collaborative spirit, a commitment to quality, and an eagerness to innovate within established frameworks will be key to cultural alignment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Diverse Needs: Designing learning solutions that cater to the varied needs and learning styles of a large, diverse professional workforce across different service lines.

• Time Zone Coordination: Effectively collaborating with teams and stakeholders across different time zones, particularly aligning with UK hours for specific projects, requires strong organizational and communication skills.

• Keeping Pace with Innovation: Continuously staying updated with the latest trends in learning design, technology, and adult learning principles to ensure PwC's L&D offerings remain cutting-edge.

• Measuring Impact: Developing robust methods to measure the effectiveness and ROI of learning interventions, demonstrating tangible business value.

Learning & Development Opportunities:

• Skill Advancement: Opportunities to deepen expertise in advanced instructional design techniques, digital learning technologies, learning analytics, and project management.

• Industry Exposure: Potential to work on projects for various PwC service lines, gaining broad exposure to different business functions and challenges.

• Mentorship & Networking: Access to experienced professionals within the TD&C CoE and the wider PwC network for mentorship and career guidance.

• Formal Training & Certifications: Support for pursuing relevant professional certifications and advanced educational qualifications in learning and development.

📝 Enhancement Note: The role presents opportunities to tackle complex learning challenges within a global firm. The emphasis on continuous learning and professional development aligns with PwC's commitment to its employees' growth, making it an attractive environment for ambitious L&D professionals.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for conducting a learning needs analysis for a complex project. How do you translate business needs into measurable learning objectives?" (Focus on structured methodology, stakeholder engagement, and outcome definition.)

• "How do you ensure your learning designs are engaging, effective, and cater to diverse adult learners? Provide an example." (Highlight adult learning principles, innovative design techniques, and concrete application.)

Company & Culture Questions:

• "What do you know about PwC's commitment to talent development and its strategic priorities? How would your role contribute to these?" (Research PwC's values, recent initiatives, and connect your skills to their business goals.)

• "How do you approach collaboration with subject matter experts who may have limited time or differing opinions on content?" (Showcase communication, negotiation, and relationship-building skills.)

Portfolio Presentation Strategy:

• Structure your Presentation: Begin with a brief overview of your career and key skills. Then, dedicate time to 2-3 of your strongest portfolio pieces, explaining the context, your role, the design process, and the impact.

• Focus on Process and Impact: Clearly articulate the 'why' behind your design decisions and, crucially, the 'what' – the measurable results or benefits achieved. Use data where available.

• Highlight Collaboration: Mention how you worked with SMEs, stakeholders, and potentially other team members.

• Be Prepared for Q&A: Anticipate questions about your design choices, challenges faced, and how you handled them. Be ready to discuss your experience with specific tools and methodologies.

📝 Enhancement Note: Interview preparation should focus on demonstrating a blend of technical learning design expertise, strong interpersonal and communication skills, and a strategic understanding of how learning contributes to business success within a professional services firm like PwC. Highlighting adaptability to work within global teams (UK hours) will be a plus.

📌 Application Steps

To apply for this Learning Design Consultant position at PwC:

• Submit your application through the provided Workday portal link.

• Resume Optimization: Tailor your resume to highlight your 3-5 years of experience in learning design, specifically mentioning instructional design methodologies (ADDIE, SAM, Design Thinking), content authoring, and stakeholder management. Quantify achievements where possible.

• Portfolio Preparation: Curate a portfolio that showcases 2-3 of your most impactful learning design projects. Ensure it includes clear examples of needs analysis, design documentation, your creative process, and any measurable outcomes. Be prepared to discuss your portfolio in detail.

• Interview Practice: Rehearse answers to potential interview questions, focusing on your learning design process, problem-solving skills, and how you collaborate with stakeholders. Practice articulating your contributions to business objectives.

• Company Research: Familiarize yourself with PwC's service offerings, its Talent, Development & Coaching Centre of Excellence, and its commitment to professional development. Understand the firm's strategic priorities.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.