Associate Product Manager, Francophone

Description

Job location: Lome, Togo

About the role:

The Associate Product Manager will work closely with the Global Product team, Research and Procurement, Operations and Sales teams to ensure seamless execution of new product pilots and implement various processes in line with introduction and scale up of new products.

What you will be expected to do:

1. New Product Identification

• Conduct customer surveys, field visits, and market benchmarking to identify new product opportunities.

• Develop survey templates, gather customer feedback, and present insights to stakeholders.

• Evaluate other market offerings and data to identify differentiation opportunities and validate market potential.

• Translate product strategies into prototype requirements and test new products for commercial viability.

• Provide detailed feedback and specifications to the R&D team.

2. New Product Pilots

• Oversee pilot projects end-to-end, defining goals, deliverables, KPIs, timelines, and stakeholder accountabilities.

• Monitor pilot performance (customer engagement, usage, prospects generated) and ensure pilot area, inventory, and training readiness.

• Conduct Engineering and Technical Validation Testing; prepare Product Requirements Documents (PRD).

• Gather and present customer feedback, lessons learned, and GTM recommendations.

• Ensure a seamless transition from pilot to commercial launch.

3. New Product Introduction

• Communicate product vision, value, and differentiation clearly to internal teams and customers.

• Work jointly with various departments to design sales, service, and route-to-market processes.

• Provide assistance to training, marketing, and after-sales teams by reviewing materials, FAQs, and packaging to highlight the Customer Value Proposition (CVP).

• Partner with R&D to implement product iterations and ensure timely communication of updates to all stakeholders.

You might be a strong candidate if you have/are:

•
Bachelor’s degree or its equivalent in Engineering or any related technical field.

• Good understanding of business and operational processes.

• Minimum of 5 years of experience in off-grid or renewable energy.

• Proven experience in product management.

• Bilingual (English & French)

• Ability to plan, execute, and manage projects efficiently.

• Willingness to travel up to 60% of the time.

• Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) and/or Google Workspace (Forms, Sheets, Docs, Slides).

• Excellent communication skills, adaptability, and resilience in a fast-paced, growing organization; able to convey product choices clearly across diverse stakeholders.

• Exceptional time management and organizational skills.

• Demonstrates initiative, creativity, and the ability to work autonomously while applying innovative and practical problem-solving approaches to various obstacles.

What Sun King Offers:

•
Professional growth in a dynamic, rapidly expanding, high-social-impact industry.

• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.

• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.

• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.

About Sun King

Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection.

Sun King has built a new kind of energy utility: distributed, green, customer-centric, and affordable. We bring clean, reliable, decentralized energy directly into people’s lives — from solar kits that provide first-time energy access to multi-kilowatt systems that serve both off-grid users and grid-connected customers powering larger homes, schools, hospitals, farms, offices, and light manufacturing.

Already, 25 million homes and businesses rely on Sun King for electricity supply and the appliances and services it enables: lighting, televisions, fans, refrigeration, and smartphones.

Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow.

Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash.

Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright.

Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers.

Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives.

Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce.