Customer Relations Officer - Fès and Regions | Fès (Morocco)

Company culture :

Bank of Africa is characterized by a strong culture of innovation, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced collaborative culture, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid organizational foundation, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate competitive dimension supports a results-driven mindset and a continuous pursuit of excellence.

Job :

Reporting to the Branch Manager, you will be responsible for advising, retaining, and developing a portfolio of clients.

You will need to continuously offer and sell the full range of products and services to customers.

Your commercial actions will be carefully planned and managed according to overall and individual objectives.

Risk prevention will be a constant challenge.

Required profile :

With a commercial or financial background (Bac+5 level, Business School or University), you have at least 2 years of previous experience in a similar role.

Your strong commercial sense, good writing skills, listening skills, and ability to argue will be your main assets for success in this role.

Rigor, organization, and teamwork skills will also be essential.