Data Analyst, Business Insight

About Company

Unlocking the strategic power of data is at the core of Career.zycto’s mission, driving innovation and informed decisions across diverse sectors. We are a forward-thinking organization dedicated to transforming complex datasets into actionable business intelligence for our clients and internal operations. Joining our team means stepping into an agile, collaborative environment where your analytical prowess will be celebrated and challenged daily. We foster a culture of continuous learning and growth, providing ample opportunities for data analysts to shape the future of our operations and client success. If you're passionate about making a significant impact through insightful analysis, Career.zycto offers the ideal platform.

Job Description

Career.zycto is seeking a highly analytical and results-oriented Data Analyst with a strong focus on Business Insight to join our dynamic team in Mlolongo, Nairobi. In this pivotal role, you will be instrumental in transforming raw data into clear, concise, and actionable insights that drive strategic business decisions and optimize performance across various departments. This is more than just data crunching; it's about storytelling with data, identifying trends, uncovering root causes, and providing recommendations that directly impact our growth and efficiency. You will collaborate closely with stakeholders from marketing, operations, finance, and product teams, acting as a trusted advisor and the go-to expert for data-driven intelligence.

Your day-to-day will involve designing and executing comprehensive data analysis projects, developing intuitive dashboards and reports, and presenting complex findings in an understandable manner to both technical and non-technical audiences. We are looking for someone who is not only proficient with analytical tools but also possesses a keen business acumen, capable of translating business problems into analytical questions and vice versa. You will play a critical role in monitoring key performance indicators (KPIs), conducting ad-hoc analyses to support specific business initiatives, and proactively identifying opportunities for improvement through deep dives into our data. If you thrive in a fast-paced environment, are passionate about leveraging data to unlock business potential, and are eager to contribute to a growing enterprise, we encourage you to apply and help us chart our future course.

Key Responsibilities
• Conduct in-depth data analysis to identify trends, patterns, and insights that inform business strategies and operational improvements.
• Develop and maintain interactive dashboards and reports using tools like Tableau, Power BI, or similar, for various business units.
• Translate complex business questions into analytical problems and provide data-driven solutions and recommendations.
• Collaborate with stakeholders across departments (e.g., Marketing, Sales, Operations, Finance) to understand their data needs and deliver actionable insights.
• Perform ad-hoc analysis to support specific business initiatives, projects, and decision-making processes.
• Monitor key performance indicators (KPIs) and provide regular performance summaries and forecasts.
• Ensure data accuracy and integrity by working closely with data engineering teams and identifying data quality issues.
• Present findings and recommendations to senior management and other stakeholders clearly and persuasively.
• Proactively identify opportunities for process optimization and new business growth through data exploration.
• Document analytical methodologies, data sources, and report definitions for knowledge sharing and reproducibility.

Required Skills
• Bachelor's degree in Business Analytics, Statistics, Computer Science, Economics, or a related quantitative field.
• 3+ years of experience in a Data Analyst, Business Intelligence Analyst, or similar role.
• Proficiency in SQL for data extraction and manipulation from relational databases.
• Strong experience with data visualization tools (e.g., Tableau, Power BI, Looker).
• Demonstrated ability to perform statistical analysis and build predictive models.
• Excellent analytical, problem-solving, and critical thinking skills.
• Ability to communicate complex data insights effectively to non-technical audiences.
• Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUPs, complex formulas).
• Experience with Python or R for data analysis is a plus.

Preferred Qualifications
• Master’s degree in a relevant quantitative field.
• Experience with cloud data platforms (e.g., AWS Redshift, Google BigQuery, Azure Synapse).
• Familiarity with data warehousing concepts and ETL processes.
• Project management skills with the ability to manage multiple analysis projects simultaneously.
• Experience in the e-commerce, logistics, or financial services industry.
• Certification in data analytics or business intelligence tools.

Perks & Benefits
• Competitive salary and performance-based bonuses.
• Comprehensive health insurance package.
• Generous paid time off and public holidays.
• Opportunities for professional development and continuous learning.
• Collaborative and supportive work environment.
• Modern office space with amenities in Mlolongo.
• Contribution to impactful projects that shape business strategy.

How to Apply

Interested candidates are invited to click on the application link below to submit their resume and a cover letter detailing their relevant experience and why they are a great fit for this role at Career.zycto. Please highlight your experience in data analysis, business insight generation, and your proficiency with relevant tools. We look forward to reviewing your application.