People and Operations Assistant

Company Overview

Jaza is working to power Sub-Saharan Africa. We build solar-powered shops which charge batteries customers use to power their homes. Since 2022, we’ve achieved over 4 million battery swaps, providing approximately 225,000 people access to clean, affordable energy.

We employ women from each community (known as Jaza Stars) to run the service, empowering our team to become leaders, entrepreneurs and drivers of economic growth within their communities. For more information on what we are building, check out www.jazaenergy.com and watch the video the BBC made about Jaza

Position Overview

The People and Operations Assistant will play a key role in maintaining a well-organized, efficient, and productive work environment. You will handle a variety of administrative and clerical tasks and be the go-to person for office-related needs, ensuring our team has the support they need to thrive.

Roles and Responsibilities

• Manage daily office operations, including supplies, equipment, and general upkeep
• Coordinate meetings, appointments, and team events
• Support onboarding and offboarding of employees
• Maintain and organize company records, documents, and databases
• Drafting correspondences
• Assist in visa, pass and permit applications
• Liaise with vendors, service providers, and landlords on various office related matters
• Assist in basic HR, finance, or procurement tasks (filing receipts, tracking expenses, etc.)
• Provide general administrative support to management and team members
• Ensure compliance with internal processes
• Arrange transport and accommodation for company visitors and staff when needed
• Dispatching/delivering correspondences to various offices and collecting parcels when required
• Assisting the supply chain unit in receiving inventories and doing monthly/weekly counts

Skills And Proficiencies

• Must be an excellent computer literacy with strong knowledge of Microsoft office package
• Excellent presentation skills
• Excellent interpersonal, communication, and coordination skills
• Reporting, professionalism, multitask, teamwork, and confidentiality

Qualifications

• A minimum of a diploma or bachelor’s degree in public administration, Human Resource Management, Business Administration, international relations, or a social science field.
• Attentiveness to detail in ensuring accuracy and precision in handling information, reports, and administrative tasks.
• Exceptional English written and oral communication skills, strong critical thinking, problem solving, working-centric approach, purpose-driven thinking, accountability, and time-punctuality
• Ability to work independently, but in a consultative environment with other staff and supervisor

Must have skills

• Organizational Skills
• Flexibility
• Computer skills
• Communication Skills
• Teamwork skills
• Time management skills
• Detail oriented